Privacy Policy

Ponderosa Dirt and Development LLC (“Ponderosa,” “we,” “us”) respects your privacy. This policy explains what information we collect through ponderosadirt.com, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out our contact form, email us, or call, we collect what you choose to share, such as your name, email address, phone number, property location, and details about your project.

Information collected automatically. Like most websites, ours automatically receives basic technical information when you visit, such as your IP address, browser and device type, the pages you view, and how you arrived at the site.

How we use your information

• To respond to your questions and prepare estimates
• To schedule and complete the work you request
• To communicate with you about your project
• To understand how visitors use our website so we can improve it
• To protect our website and forms from spam and abuse

We do not sell, rent, or trade your personal information.

Cookies and analytics

We use two analytics services to understand how visitors find and use our website:

• Google Analytics shows us how many people visit, which pages they view, how long they stay, how they arrived (for example, from a search engine), and their general location (city or region).
• Microsoft Clarity shows us how people interact with our pages, such as clicks, scrolling, and mouse movement, and can create recordings of those visits so we can find and fix problems with the site. Clarity masks the text you type into forms.

We use this information in aggregate to improve the website. We do not use it to identify you personally, and we do not use advertising cookies or tracking pixels.

Cookies we use

A cookie is a small text file a website stores in your browser. These are the cookies our website uses:

• cookie_consent (set by us): remembers your cookie choice, whether you clicked OK on our cookie notice or turned analytics cookies off, so we don’t ask again. Lasts 12 months.
• _ga (Google Analytics): tells visitors apart so we can count unique visits. Lasts up to 2 years.
• _ga_<ID> (Google Analytics): keeps track of your current visit (session). Lasts up to 2 years.
• _clck (Microsoft Clarity): remembers your Clarity user ID so repeat visits are counted together. Lasts 1 year.
• _clsk (Microsoft Clarity): connects the pages you view during one visit into a single recording. Lasts 1 day.

Microsoft may also set its own cookies on its domains (such as clarity.ms and bing.com) when Clarity runs. Learn more in Google’s privacy policy and the Microsoft Privacy Statement.

Your cookie choices

Analytics cookies are on by default. On your first visit, a notice at the bottom of the screen lets you keep them (OK) or turn them off (Opt out). You can change your choice at any time with the Cookie Settings link at the bottom of every page. When they are off, we do not load Google Analytics or Microsoft Clarity, and we delete the cookies they set. Your choice is saved in your browser for 12 months, so you will need to set it again on another browser or device, or if you clear your cookies.

We honor the Global Privacy Control (GPC) signal. If your browser sends it, analytics cookies are turned off automatically.

You can also block or delete cookies in your browser settings, and you can opt out of Google Analytics on all websites with Google’s browser add-on.

Spam protection

To protect our contact form from spam, we use Cloudflare Turnstile. When you visit our contact page, Cloudflare processes information about your browser and how you interact with the page to tell real visitors apart from automated bots. Usually this happens in the background, and occasionally you may be asked to tick a checkbox. Turnstile is a security measure, not a tracker: it runs regardless of your cookie settings, and the information is used only to protect our forms. Learn more in Cloudflare’s privacy policy.

Service providers

We rely on trusted third parties to run our website and business, including website hosting, spam protection, form processing and email delivery, and analytics providers. They only receive the information they need to perform those services for us, and they are required to protect it.

When we may share information

We may disclose information if required by law, to respond to legal process, or to protect the rights, property, or safety of Ponderosa, our customers, or others.

How long we keep information

We keep contact form submissions and project records for as long as needed to respond to you, complete your work, and meet our business, tax, and legal obligations.

How we protect information

We use reasonable administrative and technical safeguards to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Your choices

You can ask us to access, correct, or delete the personal information you have shared with us by emailing [email protected].

Changes to this policy

We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

Contact us

Questions about this policy? Email us at [email protected] or call (208) 551-4484.